Shipping and Returns Policy

Shipping Costs


 


Shipping charges for large scale models.

  • 1/200 scale models - $25.00 for 1/200 scale models and $10.00 for each additional model. We only ship within the United States.
  •  NO phone ordersVoicemail only (orders are not taken over the phone).
    JETSTREAMSUSA@GMAIL.COM

    Lost Orders

    Lost Orders - USA - JetstreamsUSA is not responsible for lost or stolen packages. All models have tracking numbers which are kept on file for 45 days before they are disposed. If you chose to have your package insured then we will file a claim on your behalf after 90 days post mailing.

     

Return Policy

All returns must have prior approval within 14 days of dated invoice.  DO NOT return model without prior approval.

**Any order placed with a coupon code or purchsed through our sale page are not eligible for return or exchanges**

Please email our customer service department for questions at jetstreamsusa@gmail.com
 

We reserve the right to limit quantities and prices are subject to change without notice.

Our logo and name are registered trademarks of JetStreams USA.

 

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